Office Policies

At APS-NJ, we are committed to the safe, confidential, and ethical treatment of our clients. It is for this reason that we do not contract with any health insurance companies (HMO’s, PPO’s, etc).  Often, these companies will require personal information about the client and his/her treatment be divulged in order to process claims.  Many insurance companies will reimburse a percentage of the total fee for mental health services provided by an “out-of-network” provider.  We will be happy to provide you with a receipt for each session complete with the necessary codes for reimbursement.  If there exists financial hardship, we can discuss payment options that may be suitable for your needs.  Payment is collected at the end of each session.I accept cash, personal checks, and most major credit cards.

Fees for our services vary by service and clinician. Please speak with your individual clinician regarding the fee.

Cancellation Policy

When we schedule an appointment for the week, that hour is reserved only for you.  If an appointment is missed or canceled with less than twenty-four hours notice, you will be billed for that time.  Your health plan does not cover payments for missed appointments; therefore, you will not be reimbursed.

Suggested Questions to ask your insurance company regarding your out-of-network benefits:

1) Does my plan cover out-of-network licensed mental health providers?

2) Are there any yearly or lifetime maximum visits?

3) Are there any diagnoses that are excluded from payment?If so, what are they?

4) Do I require pre-certification in order to receive reimbursement?

5) Is there a deductible for mental health services?If so, what is the amount of the deductible?

6) Are there any special claim forms that need to be used or can I just submit a receipt?

7) What is the address I should send my receipt to?